3DS code - Online payment validation code
How to quickly retrieve your 3D secure code from your KeeCash account to authenticate your payments.Some readersBilling address
If you encounter problems when entering your local billing you can indicate by default the following address: 256 Chapman Road STE 105-4, Newark, 19702, Delaware (DE) Below you have the address broken down into parts: Street number : 105-4 Street name : 256 Chapman Post code : 19702 City : Newark State : Delaware (DE) Country: USASome readersHow do I pay online with my KeeCash card?
All fields on your card 💳 are important for the success of your payment. Number of the card: To be entered in the field $ color ff0000 (Card number). Expiration date of the card: It is always in the following formats: $ color ff0000 (Month / Year (MM / YY)) example: 12/12 or $ color ff0000 (MM / YYYY) example: 12/2012 or then separate $ color ff0000 (MM) and $ color ff0000 (YY) or $ color ff0000 (AAAA) in the payment form. NameFew readersMy balance is not updated
Did you top up and your balance hasn't changed? If your mobile money has been debited, then contact customer service so that they can see what has happened and top up your card. Go to the online chat and enter $ color ff0000 (MAJ1) Have you made an online payment and your balance has not changed? Your payment has been made but you notice that your card balance remains unchanged. Payments you make based on the displayed balance are rejected due to insufficient balance. GFew readersIs it possible to receive money on my card?
How do I receive money on a MasterCard?Few readersMy payments are rejected
My payment is refused, how can I get out of it? 5 reasons why your transaction was rejectedFew readersMy card will expire soon
My card will expire soon, what should I do?Few readersMy card payment is still in progress
A pending transaction is a recent card transaction that has not yet been fully processed by the merchant. Read more about it hereFew readersRefund of an online payment
How do I get a refund on my card?Few readersUnderstanding the flows in your history
Why do debits related to online purchases appear in your transaction history?Few readersTransaction fees - online payment
You are not charged commission fees for your online transactionsFew readersI want to stop a debit on my card
How to cancel / block a debit on my KeeCash cardFew readersSee details informations of my card
See details informations of my card Once in your KeeCash account, you can either from your Dashboard, click on the card which you want to see details informations (see image 1.a), or click on the My Cards tab and then click on the card which you want to see details informations (see image 1.b) Choose the card to show details (https://storage.crisp.chat/users/helpdesk/website/ae23Few readersAdd/Create a new KeeCard
How to Add/create a new KeeCard? How does it actually work? In your KeeCash account, go to the color 063cff (My CaFew readersWithdraw from my Keecard
How do I withdraw from my Keecard to my KeeCash account? How does it actually work 👇 In your KeeCash account, click on the My Cards tab, then choose the card on which you want to make a withdrawal andFew readers