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Getting started with KeeCash
Sign-up, login, account validation and the essentials to get started.
Sign-up and access
How do I open a KeeCash account?
The steps to open a KeeCash account
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Add, edit or delete a phone number
📌 About the Phone Number Entered at Registration When you create your KeeCash account, you are asked to enter a main phone number. ➡️ This number is not used for Mobile Money deposits. ✅ You can recharge your account with any number, as long as it is added during the deposit process. 🔁 So there is no need to change the number provided at registration if you want to use another number to deposit. 📲 Add a New Mobile Money Number You can register up to **5 Mobil
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How to log in to my account
2 authentication methods to connect to your KeeCash account simply
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How do I reset my password?
Have you lost your password and want to recover it? To reset your password: From your login screen, click on Forgot password. Then fill in your email address linked to KeeCash on which you will receive the 5-digit verification code. Then click on Apply. Check your email and find the 5-digit verification code. Copy it into the application (see image below) to ver
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Cannot sign up or log in: quick fixes
Cannot sign up or reach your KeeCash app? Here are the fixes.
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Why is my number not accepted?
📢 How to Enter Your Phone Number Correctly and Recharge via Mobile Money 🔐 Valid Phone Number Format To ensure your phone number is recognized by our system, you must enter it in the national format, without the international dialing code (e.g., +225, +229, etc.). 🔹 Example: 0711200328 ✔️ 🔹 Not: +225 0711200328 ❌ Please do not include any spaces, dashes, or special characters. 📌 Expected Format by Country The beginning of the number may vary depending on y
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Verification and availability
Validation of my account
How to validate my KeeCash account by verifying my identity to secure my transactions...
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Countries supported by KeeCash
List of countries and mobile money covered by KeeCash.
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What are the requirements to get a KeeCash card?
Requirements to open a KeeCash account and get an international Mastercard
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Understanding KeeCash
What types of cards do we offer?
KeeCash offers 2 types of cards so you stay connected to the online market without restriction.
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What is KeeCash for and how does it work?
How KeeCash works, the app that makes online payments from Africa simple
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KeeCash pricing and fees
How much does it cost? - Rates - Prices - Fees - Gas - Payment by Mobile Money
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