Articles on: My Keecard
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Billing address

When you make an online payment with your KeeCash card, some platforms may ask for a billing address.
You must use the billing address associated with your KeeCash card.


This address depends on your card type. You can also find it, ready to copy and paste, in the app just above your card.


Billing address to use


Gold card (Mastercard)


Street / Line 1 / Address 1: 74 este san franscisco
City: Panama
State / Province / Region: Panama
Postal code: 0401
Country: Panama
Phone: +507 8338148


Black card (Visa or Mastercard)


Street / Line 1 / Address 1: 1007 N Orange St, 4th Floor
City: Wilmington
State / Province / Region: Delaware
Postal code: 19801
Country: United States
Phone: +1 302 654 8080


Important


Please copy this information exactly as shown above when the merchant asks for a billing address.
A different address may cause the payment to be declined, even if:

  • your card is active
  • your balance is sufficient
  • your card works normally


If your payment is declined


Before trying again, check:


  1. that the billing address you entered exactly matches the one for your card type (Gold or Black) above
  2. that you are not using an old card saved on the service
  3. that you have properly updated the payment information
  4. that you avoid multiple attempts too close together


Common cases


Declines can happen on some platforms such as:

  • Apple
  • Netflix
  • Google
  • advertising platforms
  • online subscriptions
  • e-commerce sites


This can happen especially if another card was previously used on the same account.


If the payment keeps being declined


If your payment keeps being declined after correctly entering the billing address, we invite you to read this article:


This article explains the most common causes of declines and the checks to perform before trying again.

Updated on: 31/07/2026

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