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Articles on:My Account
All questions regarding the use, management of your account and solutions to deal with the problems you encounter with the application.

Categories

  • PayMe
  • My first steps with KeeCash
  • My Keecard
  • My Account
  • Deposits
  • Unique debit Keecard
  • Withdrawals
  • Where to pay online with a Keecard ?
  • Delivery
  • Money transfer Europe - Africa
  • Merchants and Developers
  • How do I reset my password?
    Have you lost your password and want to recover it? From the login screen you can click on Forgotten password otherwise click on the link below and follow the instructions. Recover my passwordFew readers
  • Add and validate a phone number
    How do I add/validate my phone number ?Few readers
  • Non-receipt of verification codes by SMS or email
    Auxiliary solutions to receive your verification codes by SMS or emailFew readers
  • How do I view and download my invoices?
    How to get an invoice? You have paid on KeeCash and you want to download an invoice as proof of payments: You have access to your invoices from our web app here: https://cards.keecash.com You can log in with your credentials In the Menu click on the button "My Invoices" Click on the order for which you wish to have an invoice. The invoice is displayed on your screen and you can download it in PDF. In picture invoice 1 (https://storage.crisp.chat/users/helpdesk/websFew readers
  • How to log in to my account
    2 authentication methods to connect to your KeeCash account simplyFew readers
  • Pin code
    For each new session in your KeeCash application you will need to enter your 4-digit PIN in order to authenticate.Few readers
  • How to change language on KeeCash
    How to change the language of my KeeCash account?Few readers
  • Delete my account
    We are sorry to hear that you want to delete your KeeCash account:( How about giving us a second chance to overcome this ordeal!Few readers
  • Security
    Your protection is our concern. Thanks to our internal security system, you benefit from enhanced protection throughout what you do.Few readers
  • How do I download my bank statement ?
    How do I download my bank statement ?Few readers
  • Enable KeeCash Accessibility
    In order to automate all your reload and withdrawal transactions we advise you to enable KeeCash accessibility.Few readers

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