How do I reset my password?
Have you lost your password and want to recover it?
To reset your password:
From your login screen, click on Forgot password. Then fill in your email address linked to KeeCash on which you will receive the 5-digit verification code. Then click on Apply.
![](https://storage.crisp.chat/users/helpdesk/website/ae231a91e60c4000/estep1_smbsse.png)
Check your email and find the 5-digit verification code. Copy it into the application (see image below) to verify your address, in order to reset your password in the next step.
![](https://storage.crisp.chat/users/helpdesk/website/ae231a91e60c4000/estep3_1i9t6ms.png)
Enter your new password, then enter it a second time in the following field and click on the Apply reset password button ( image(5) ).
Once validated, your password will be successfully updated (see screenshot (6) below)
![](https://storage.crisp.chat/users/helpdesk/website/ae231a91e60c4000/estep5_1vdi7qn.png)
You can now identify yourself on KeeCash using your new identifiers or simply your PIN code.
To find out how to change your PIN code, it's here: PIN code
See you soon in your favorite application 😁
Updated on: 03/08/2023
Thank you!