Where to find your KeeCash transaction history

You can view your transaction history directly from your KeeCash app.

This area lets you:

• follow your recent payments;
• check whether a transaction went through, was declined or is pending;
• find useful information linked to a payment;
• in some cases, see the messages or codes sent by merchants to confirm an operation.

How to open your history

To see your transactions:

1. Open the KeeCash app
2. Go to the Card or Transaction history section
3. Select the transaction you are interested in to open its detail

You will then see the information available for that operation.

Why check your history?

The transaction history is useful to:

• follow your spending in real time;
• check the exact status of a payment;
• find the merchant name;
• check the amount debited;
• see whether a merchant sent a message or a confirmation code linked to the transaction.

Need a merchant confirmation code?

On some online payments, the merchant may send a confirmation code, an OTP or a message linked to the transaction.
When that happens, remember to:

• open the detail of the transaction concerned;
• check all the information displayed;
• also check your emails or messages in case the merchant sent the code through another channel.

You cannot find the transaction?

If you do not see the transaction in your history:

• refresh the app;
• wait a few moments if the operation is recent;
• check that you are looking at the right card or the right area.

If the problem continues, contact KeeCash support from the app and tell us:

• the merchant name;
• the amount;
• the date of the payment.

Updated on: 24/09/2026