Validation of my account
Identity verification
Identity control is a regulatory requirement which ensures that flows are regulated, particularly those relating to financial services. This identity verification process is known as KYC (Know Your Customer).
Watch this video to see all the steps
Fill in your identity information
- Click the Continue button (Screen 1) to fill in your identity information.
- Choose the country of the ID you will use, and enter your address, city, postal code (if you do not have a postal code , you can use the one suggested) and click on the Continue button. (See Screen 2)
- Choose the type of identity document from the list offered and enter your last name, **first name ** in accordance with the information marked on your identity document and press Continue. (Screen 3)
- For the address, we are well aware that in Africa some of our customers do not have an address to speak of but don't worry, here is a solution:
- Take a selfie.
- Take a photo of your proof of identity
- You will finally receive a confirmation email and you can start creating your card!
See you soon in your favorite app 😁
Updated on: 23/02/2024
Thank you!