I want to stop a debit on my card
How to stop a direct debit ?
Normally you must write to the beneficiary of the recurring deduction, that is to say the merchant to whom you have given the authorization to deduct, asking him to put an end to this deduction and possibly to the benefits resulting from it.
If after 7 working days you don't get an answer you can ask to block your card. This will stop all pre-authorized debits.
You will then need to acquire a new card.
To block your card you can contact us via our online support by making the request.
Updated on: 06/07/2022
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