Problem to register

If you’re having trouble creating an account or logging in, don’t worry — most issues can be resolved in just a few seconds.

✉️ Not receiving the verification code?

Try these solutions:

• Check your spam or junk folder
• Make sure your email address is typed correctly
• Avoid spaces before or after your email

🧠 You may already have an account

If you’ve used KeeCash before, your email might already be registered.

👉 In that case, simply use:

Forgot password

to regain access to your account.

🔑 Unable to log in?

If login fails:

• Check your email and password
• Make sure no spaces were added automatically
• Try resetting your password

Direct link:

Reset my password

📱 Possible technical issue

Sometimes the problem may come from your device or network.

Try:

• switching internet connection
• restarting or reinstalling the app
• updating the app
• restarting your phone

⚠️ Still stuck?

Contact support via the in-app chat and include:

• your email address
• your country
• the error message displayed (if any)

This will help us assist you faster.

💡 Tip

In 90% of cases, the issue is caused by a typo in the email address or an account that already exists.

Updated on: 15/02/2026