Why has my crypto withdrawal not arrived yet?

If your crypto withdrawal has not arrived yet, it does not necessarily mean something is wrong.
In most cases the withdrawal is simply still being processed.

What it means

A crypto withdrawal goes through several checks and execution steps before it is finalised.
Depending on the network used, the conditions at the time and the amount involved, processing can sometimes take a little longer than expected.

Why it can happen

Your withdrawal may take longer to arrive for several reasons:

• it is still being processed;
• the blockchain network is temporarily busy;
• the withdrawal needs extra validation time;
• the execution conditions at that moment do not allow immediate processing;
• for larger amounts, extra time may be needed before it is finalised.

What to do

1. Wait a little longer

A crypto withdrawal can sometimes take longer depending on the network and the conditions at the time.

2. Check the destination address

Make sure the withdrawal address you entered is correct and compatible with the network used.

3. Avoid repeating the request

If a withdrawal is already under way, it is better to wait for it to finish before starting a new one.

When to contact support

Contact support if:

• the withdrawal still has not arrived after 24 hours;
• or you have a doubt about the status of your operation.

Updated on: 24/09/2026