> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.keecash.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I reset my password?

# Have you lost your password and want to recover it?

## To reset your password:

1. From your login screen, click on **Forgot password**. Then fill in your ${color}[#9104dc](**email address linked to KeeCash**) on which you will receive the 5-digit verification code. Then click on **Apply**.

![](https://storage.crisp.chat/users/helpdesk/website/ae231a91e60c4000/estep1_smbsse.png)

2. Check your email and find the 5-digit verification code. Copy it into the application (see image below) to verify your address, in order to reset your password in the next step.

![](https://storage.crisp.chat/users/helpdesk/website/ae231a91e60c4000/estep3_1i9t6ms.png)

3. Enter your new password, then enter it a second time in the following field and click on the **Apply reset password** button ( image(5) ).
Once validated, your password will be successfully updated (see screenshot (6) below)

![](https://storage.crisp.chat/users/helpdesk/website/ae231a91e60c4000/estep5_1vdi7qn.png)

### You can now identify yourself on KeeCash using your new identifiers or simply your PIN code.

| To find out how to change your PIN code, it's here: [PIN code](https://aide.keecash.com/en/article/pin-code-1otp1mg/)

###### See you soon in your favorite application 😁