> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.keecash.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I know if a platform works with my KeeCash card?

# How do I know if a platform works with my KeeCash card?

|| You do not need to write to us to find out. KeeCash gives you a tool called **Search** that answers in seconds and also tells you **which card suits that platform best**.

## 1. From our website, with no account and no card

This is the fastest way to check, even before opening an account.

1. Go to [**keecash.com**](https://www.keecash.com/en).
2. At the top of the page, in the header, you will find the search field (`Netflix, Meta Ads, Shopify…`).
3. Type the name of the platform you want to pay, then run the search.

The answer appears straight away: the platform, its category, the verdict **"Works with KeeCash"**, and the **recommended card**.

| Some platforms show **"Already used"**: it means KeeCash customers have already paid there successfully.

## 2. From the app, once your card is created

In your KeeCash area, **Search** sits on the home screen. The engine is exactly the same as on the website.

1. Type the **name of the platform**, for example `Netflix`, `Roblox`, `Claude`, `TikTok Ads` or `Steam`. Under the field, **shortcuts** offer the most requested platforms: Meta, TikTok, Google, Apple, OpenAI, Grok, Netflix, Disney+, PlayStation, Xbox, Amazon, AliExpress.
![The Search screen in the KeeCash app](https://storage.crisp.chat/users/helpdesk/website/-/a/e/2/3/ae231a91e60c4000/keecash-search-1_7u1230.png =333x500)

2. Select the platform in the list that appears.

3. You see the green **"Works with KeeCash"** badge, a short description of the service, and the **"Recommended"** label with the card to use.
| Example: for `Claude`, the app recommends the **Black Visa**.
![Search result with the recommended card](https://storage.crisp.chat/users/helpdesk/website/-/a/e/2/3/ae231a91e60c4000/keecash-search-2_l9nmbj.png =333x500)

4. Two buttons let you carry on:
* **Top up my current card** if you already have the right card;
* **Get a new card** if the recommended card is not the one you hold.

## Why the recommended card changes from one platform to another

Our cards do not have the same strengths. One is issued in the United States, another in Panama, and some merchants accept one better than the other. Cross-border fees differ too.

Search applies that logic for you and suggests the card most likely to go through on the platform you asked about.
| The full detail, with fees and worked examples: [Compare all KeeCash cards in detail](https://aide.keecash.com/en/article/compare-all-keecash-cards-in-detail-mpngg/)

## If you cannot find your platform

Our index covers several thousand platforms, but it is not exhaustive.

If your search returns nothing:
* try another spelling, or the website name rather than the app name;
* check the list of platforms most used by our customers: [Where can I pay with my KeeCash card?](https://aide.keecash.com/en/article/where-can-i-use-my-keecash-card-authorized-prohibited-sites-6mfzve/);
* write to us in the chat and we will check for you.

||| A platform missing from Search does not mean it refuses your card. It only means we have not qualified it yet.

## Good to know

* A platform may accept the card in some cases and decline it in others, according to its own rules.
* If a payment is declined anyway: [Why was my card payment declined?](https://aide.keecash.com/en/article/my-payments-are-rejected-1g8fl0y/)

###### See you soon on your KeeCash app 🤜