> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.keecash.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I delete a card?

# How do I delete a card?
To delete a KeeCash card, you first have to block it.
Once the card is blocked, the **Delete** button appears.

## Important
You can only delete a card if its **balance is 0**.
If your balance is positive, you need to withdraw from your card to your wallet: [Withdraw from my Keecard](https://aide.keecash.com/en/article/withdraw-from-my-keecard-6wsuht/)

Deletion is **permanent**.

## Steps to follow
### 1. Open the card concerned
In the app, go to your **Wallets** area and select the card you want to delete.

### 2. Block the card
In the card options, tap **Lock** to block the card.
Once the card is blocked, the **Delete** button becomes available.
![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/2/3/ae231a91e60c4000/deletecard_15vvfgo.png =333x500)

### 3. Tap **Delete**
Once the button is visible, tap **Delete**.

### 4. Confirm the deletion
A confirmation window appears.
Tap **Delete** again to confirm.
![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/2/3/ae231a91e60c4000/deletecardconfirmation_1pe49es.png =333x500)

## Good to know
* deletion cannot be undone;
* the card must have a **balance of 0**;
* if your card still holds money, you will not be able to delete it.