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# Everything you need to know about KeeCash card deletion


### 1️⃣ **Manually Deleting a KeeCash Card**

If you wish to **deactivate and delete a KeeCash card**, you can do it directly from your KeeCash account.

#### Steps to follow:

1️⃣ Open the KeeCash app.  
2️⃣ Select the card you want to delete.  
3️⃣ To delete the card, **its balance must be zero (balance = $0)**. If there is still a balance, please withdraw the remaining funds from your card to your wallet: [Withdraw from my Keecard](https://aide.keecash.com/en/article/withdraw-from-my-keecard-6wsuht/)

4️⃣ Once the balance is zero, the **Delete** button will appear. Click on it to permanently delete your card.

||| **Important:** This action is irreversible. Once deleted, the card **cannot be recovered**. If needed, you will have to create a new one at the standard price.

### 2️⃣ **Automatic Card Deletion After Multiple Payment Failures**

Your card will be **automatically deleted after 15 failed payment attempts**.

Unlike other platforms, **we do not charge any failed transaction fees**.

#### 💡 How to Avoid This:

✅ Ensure your card is sufficiently funded before making a purchase or paying for a subscription.  
✅ Regularly **top up your card** via **Mobile Money** or **cryptocurrency**.  
✅ **Temporarily block your card** if you expect upcoming payments you cannot afford.

||| You will receive a **notification in the app** for every failed payment. After the **15th failure, the card will be automatically deleted**. Keep in mind that card deletion is **irreversible**.

|| Learn how to **temporarily block your card** here:
[Block/Unblock my card](https://aide.keecash.com/fr/article/bloquerdebloquer-ma-carte-u540hc/)

If your card has been automatically deleted, **you will need to create a new one at the standard price** and manage it carefully moving forward! 🚀